Ixora Academy

Privacy Policy

INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM (IELTS)

At Ixora Academy, we prioritize your privacy and are dedicated to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our educational and visa-related services.

Information We Collect

When you engage with Ixora Academy’s services, we may collect various types of personal information, including but not limited to:

Contact Information: Your name, email address, phone number, and mailing address.
Identification Information: Details from your passport, government-issued IDs, or other identification documents.
Academic and Immigration History: Information related to your educational background, immigration status, visa applications, and interactions with relevant authorities.
Biometric Data: Such as photographs, if required for visa or enrolment processes.
Financial Information: Payment details, if applicable, for processing service fees or other charges.

How We Use Your Information

We may use the information collected for the following purposes:

Providing Educational and Visa Services: To assist in your admissions, visa applications, communicate with academic institutions or immigration authorities on your behalf, and facilitate your overall process.
Communication: To respond to inquiries, provide updates on your application status, and communicate essential information regarding your case.
Improving Our Services: To analyse trends, monitor our services' effectiveness, and make necessary improvements to enhance your experience.
Legal Compliance: To comply with applicable laws and regulations related to education and immigration services.

Disclosure of Information

Ixora Academy may share your personal information with third parties only in the following instances:

Educational Institutions and Immigration Authorities: To facilitate your admission, visa application, or comply with legal requirements.
Service Providers: We may work with third-party providers to help us deliver our services, such as payment processors or technology providers. These service providers are contractually bound to maintain the confidentiality and security of your information.
Legal Compliance: We may disclose your information to comply with legal requests, such as subpoenas, court orders, or other legal processes.

Data Security

Ixora Academy employs reasonable measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. Our security measures include encryption, secure data storage, and restricted access protocols to ensure your data’s integrity.

Your Rights

You have the right to access, update, or request the deletion of your personal information. Should you have questions or concerns regarding the use of your information, please contact us using the information provided below.

Changes to This Privacy Policy

Ixora Academy reserves the right to modify this Privacy Policy at any time. Any updates will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed of any changes.

Contact Us

If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at info@ixoraacademy.com

By engaging with Ixora Academy’s services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.